What our Customers say...


Clayton should be the face of this company. Great service, prompt, professional, very thorough in his work! Thank you!

Baldo Rodriguez great job and on the ball!! Highly recommend. 

Dushawn was very courteous.

Alejandro and Orlando came out to clean my air ducts after mold remediation. I didn’t know what to expect. They were both very professional and did an outstanding job. They covered my belongings with plastic before they started. Every vent cover was thoroughly cleaned and sanitized. They cleaned the ducts for mold, cleaned up meticulously afterwards. I am very happy with all the work they did and will be using this company again.

Osvaldo is really knowledgeable, responsive and honest in tackling our ceiling water leak.

I had an overflow in the laundry room and it affected multiple areas, my tenant called in distress. I live out of state and I felt really comfortable having Baldo and his crew take care of the issue. Going forward, I highly recommend SERVPRO of Downtown Las Vegas to everyone experiencing minor or major water damages.

Our experience with this company was amazing. It's hard to find good service so I'm proud to leave this review when you find a good one. They were responsive, professional, and did a great job on our carpet and cleaning our furniture. Amanda and Aaron are the BEST. Thank you.

Was pleased with service techs and ladies who came in and bubble wrapped my items and boxed them. Efficient and careful. Thank you. The techs were polite, courteous and found out info for me I didn't know! If needed again, won't hesitate to contact SERVPRO again.

THIS PLACE IS AMAZING!!! I cannot stress enough how much this place changed my life. I had a water pipe leak and overflow and they came in ON TIME, PROFESSIONAL, NICE and HELPFUL. They understood what I was going through and they did the best the could to help. Jeff, Hector and Jake were the crew and they were awesome. So nice and fast. I especially like "D". She was so nice and considerate. I got my bathroom back with 2 DAYS!!! IF YOU EVER NEED A PLACE THAT HAS PROFESSIONALISM AND WORKS GREAT GO TO SERVPRO!!!

Thank you SERVPRO for doing such an immaculate job. You guys we very professional , hard working and got everything done in a timely manner. I will definitely be referring you to my family and friends.  


The service tech who came to the house was very professional and explained everything he was going to do ahead of starting the job. He was helpful and patient with the questions I had. Definitely would recommend.

I had never filed a claim before and was extremely impressed with the promptness, professionalism, knowledge and friendly employees of SERVPRO. They kept me informed of everything going on.

Great experience. The technicians explained every step of the process and were very professional. Office staff were kind and helped in every way they could. Would highly recommend SERVPRO. 

Would recommend you. Guys were polite & helpful.

Excellent customer service!

The staff was professional, worked very hard in conducting the remediation and was very timely in their service and response. I recommend the highly.

Excellent customer service!

Without questions most professional companies I have ever worked with. The only thing finer we're the people we work with. If you have water damage, the only way to go is SERVPRO. 

SERVPRO is the best! Have used them many times on different projects and no one can do better work than them! 

SERVPRO of Downtown Las Vegas is the best company to work with that can handle any job from start to finish. Highly recommend them!

Highly recommend SERVPRO's services! 

SERVPRO of Downtown Las Vegas is simply the best restoration company to use in Las Vegas! 

We had a massive mold project and SERVPRO was so incredibly easy to work with. They took our mess and cleaned it all up! 

After a fire in our home, SERVPRO of Downtown Las Vegas was on site and ready to help us in our time of need. We are extremely grateful for their help. 

Our bathroom had so much mold in it from years of moisture damage. SERVPRO of Downtown Las Vegas was able to detect the problem and get our bathroom full restored to pre loss condition. 

SERVPRO of Downtown Las Vegas helped get our facility dry and back open in no time! Appreciate all of their hard work. 

We experienced a horrible fire in our home and SERVPRO of Downtown Las Vegas was so helpful. They took great care of our family. 

After a horrifying fire in our home, SERVPRO of Downtown Las Vegas helped pick up all the pieces and get our life back in order. We thank them so much for all of their help. 

Water was everywhere and SERVPRO of Downtown Las Vegas made it disappear. We are so impressed of how fast they work and the quality of everything they do. We wouldn't recommend anyone else. 

Wouldn't use any other company. They are so professional and handled our situation well. 

SERVPRO is simply the best. Wouldn't trust any other company. 

Best service we have every received. Top notch company to work with! 

SERVPRO of Downtown Las Vegas has a great team. They were so polite and helped us though a tough time in our life. We would absolutely recommend using them if you have a loss. 

Called SERVPRO to help dry my bedroom out when it was flooded by upstairs neighbor's water heater. What a mess! SERVPRO sent JORGE and MARCOS to dry my place out and also to tear out the walls and ceiling areas that were damaged. Not only did they do a great job, but they were kind, patient and professional. I am a senior citizen, and the whole thing made me so nervous. If my nervousness bothered them in any way, they never let on...they were amazing!

I also spoke many times to Laura and Stacy...as well as Jasmine in the office. They, too, were always very kind and professional with me! I cannot begin to tell you how much that means to someone who is dealing with an unpleasant situation!! Don't hesitate to call these folks at SERVPRO when in need...they are extremely customer service oriented and did a great job...the BEST!!

SERVPRO did an incredible job in our home. We highly recommend them and would use them again. 

SERVPRO is such a great company to work with. Highly recommend them and the owners are so caring. 

Our building was in desperate need of help and SERVPRO was there to meet everything we needed. Highly Recommend. 

We had a lot of Mold in our bathroom. SERVPRO was able to get rid of it quickly. 

After a recent flood, SERVPRO of Downtown Las Vegas was onsite quickly and had our home dry within days. We appreciate them so much. 

Our water loss was a tough time. SERVPRO of Downtown Las Vegas was so helpful in everything they provided. 

We had a nasty fire loss, and SERVPRO of Downtown Las Vegas was quick to help and get us back to normal. We appreciate all that they did. 

SERVPRO is so knowledgeable in what they do. We appreciate all of their help! 

SERVPRO of Downtown Las Vegas does incredible work! 

What a great experience in such a tough time. They really helped us from start to finish with our Mold situation. 

Received your Internet email early Monday p.m. August 29, 2016 with attach copies of my final invoice. 

I want to thank you for your prompt an expedient service of my flooded RV on a weekend. The service crew explained everything to me before hand. What they were going to do and how they were going to do it. 

Each service personnel perform their duties in a professional manner – to the time they set up the cleanup equipment to the completion of the project.

I'm a satisfied customer that would recommend SERVPRO of Downtown Las Vegas to anyone that needs an emergency cleanup.

I just wanted to let you know what great staff you have.  My mother had a plumbing issue occur in her house last night and our insurance company directed us to your company. It has been a pleasure dealing with your technicians.  All 3 of them have represented your company with the great standards that customers and employers look for.

This company is the best! Our hot water heater busted in the attic causing water damage to several rooms. I called my insurance company and they recommended SERVPRO of DownTown Las Vegas. They show up in a timely manor and fix the issues in no time.

From the very beginning I felt comfortable with this company. The team from SERVPRO that was sent to my house was very knowledgeable and took great care of my personal belongings. Thanks SERVPRO!

Every time the office staff called to set-up an appointment they are were flexible in working around my schedule. Great customer service! keep it up SERVPRO.

I can't recommend this SERVPRO franchise highly enough! :) I awoke one morning to find water pouring in through my kitchen ceiling and i immediately called them. Within about a minute they told me not to worry and that they'ed be at my place within two hours.... And they were. Wow! Great Job!

Great service with SERVPRO! They arrived within the hour after the call and did a great job on getting the water out of the house. Would most certainly use again. Thanks.

We had a flood in our Master Bathroom, that went on for days while we were not home, turning half of our home into a real mess. The SERVPRO team came out and started removing everything in the affected areas, dealt with the insurance company, and reassured us they would take care of everything.

We have used SERVPRO Downtown for all of our own rental properties when we have a water leak and the mess it creates and we always refer our clients to them as well. Their crews are always quick to respond, very professional and get the job done just as promised.

I had a difficult mess for them to try and clean up. SERVPRO did a great job! I would highly recommend them to my family and friends!

We had a small flood in the guest bathroom which caused damage to the carpet in the hallway and dining room. SERVPRO had... everything under control within 5 hours of me calling them. I got 5-star treatment. The restoration process was painless and had my home back to better than it was. Can't say enough about the wonderful, professional and caring people I dealt with, not to mention the end results.